Urgent Care: More Information

Heritage Victor Valley Urgent Care from inception was designed to offer services far beyond what is typically offered. Our center performs most of the diagnostic services performed in hospital emergency rooms. Our radiology capability is extensive. In addition to routine studies, we offer in-house ultrasound and doppler vascular studies. We partner with Radnet for STAT CT scans and other diagnostic studies. This allows us to get results within 2 hours.

Our in-house Laboratory includes

A full spectrum of moderate complexity laboratory studies. Such as complete blood counts, metabolic and cardiac panels, liver, and kidney function test, urinalysis, coagulation test, Sedrate, influenza testing, and a wide variety of waived laboratory testing. Our urgent care in-house diagnostics also include EKGs, pulmonary function test, and cardiac monitor just to name a few. We have an infusion and wound care center inside of our facility, where we follow each patient through their full course of treatment. The urgent care daily staff is comprised of MD, PA, RN’s, LVN’s, experienced acute care trained Medical Assistants, and Laboratory Technicians. Our urgent care manager has over 15 yrs experience in the field and offers training and outstanding support to our rapidly growing team.

The urgent care providers and nursing staff have emergency department training and many years of experience.

Our urgent care providers perform procedures in our urgent care. For Example, Paracentesis, Thoracentesis, PICC line insertion/removal, Urinary Catheter, and Supra-pubic catheter insertion/removal. The skills and capability of the Heritage Victor Valley Urgent Care Team allow the treatment of serious conditions. Some like acute asthma attacks, COPD, pneumonia, kidney stones, and urinary tract infections, wound infections, hypertension, atrial fibrillation, and uncontrolled diabetes, lacerations, sprains, dislocations, fractures, sore throats, and ear infections are also routinely treated. We communicate regularly with the patient’s primary care provider (with patient permission) to arrange follow-up care.

There is a network of support for STAT referrals during all hours of operation (9 am – 8 pm Monday Through Saturday).

We arrange the STAT referral appointment for the patient to ensure that there is no disconnect in the transfer of care. We also collaborate with the Heritage Victor Valley Hospitalist staff for direct admits to our affiliated hospitals when clinically appropriate. This service saves the group costly ER claims, avoids repeated workup of the testing, and most importantly saves the patient the long stay in the ED awaiting admit.