Billing Information

If you have received authorization for services or utilized the self-referral process for an appropriate service, you should only receive a bill for your co-payment, coinsurance, or deductible.

To contact our billing department please call 661-952-3650.

If you have questions about a bill from another provider, contact that provider directly.

Claims Information

We do not accept any claims or medical records over e-mail or by fax. Claims must be mailed to our PO Box address or electronically submitted using our Clearinghouse Office Ally Payor ID VVMG1

Mailing Address: P.O. Box 1957 Victorville, Ca. 92393

Phone # 888-201-3199 ext. 1122

 Claim Status Email: hvvclaimstatus@hvvmg.com

 Hours: Monday - Friday 8:00AM - 5:00PM

For contracted Providers only, Providers can sign up for an EZ-NET account to check the status of their claims through our EZ-NET web portal. Send the Provider an EZ-NET Sign-Up form