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Heritage Provider Network and Heritage Victor Valley Medical Group are committed to correcting, detecting, and preventing any violation of law, company policy or Code of Conduct, including incidents related to patient privacy breaches, fraud, waste, and abuse, and other issues of non-compliance. Reports of suspected violations may be made to:
Hotline: (855) 625-7894 (toll-free) Email: corporatecompliance@heritagemed.comFax: (661) 480-2099 Mail:
Attn: Corporate Compliance Officer Heritage Provider Network 44469 10th Street West Lancaster, CA 93534
Non-retaliation statement: Heritage Provider Network and Heritage Victor Valley Medical Group’s code of conduct prohibits any retaliation against any individual for reporting in good-faith a compliance concern.
Heritage Provider Network (HPN) has a tradition of caring for our patients and communities. We must demonstrate consistently that we have a commitment to act with absolute integrity. Unwritten, but certainly understood in our mission statement, is our continual pledge to comply with all federal, state and local regulations. Heritage Victor Valley Medical Group Compliance.
In further demonstration of our commitment, HPN has created a dedicated compliance portal.
Click this link to access the following training modules 2022 Mandated Compliance Training Modules (6)
Heritage Victor Valley Medical Group composes an annual Quality Improvement Program (QIP) and work plan. The Quality Improvement Program specifies the programs goals, objectives, scope, and organization structure as well as performance standards.
The QIP will monitor and evaluate medical care and services throughout the organization to increase cost-effectiveness. Medical Services, Inpatient Services, Clinical Compliance, Quality Management and contracted Behavioral Health Providers all play an equally important role in accomplishing this goal. Each department at HVVMG is responsible for meeting set performance standards, reviewing processes and procedures, to ensure we provide excellent service to our members and providers.