Compliance | Heritage Victor Valley Medical Group

Compliance

Heritage Provider Network and Heritage Victor Valley Medical Group are committed to correcting, detecting, and preventing any violation of law, company policy or Code of Conduct, including incidents related to patient privacy breaches, fraud, waste, and abuse, and other issues of non-compliance. Reports of suspected violations may be made to:

Hotline: (855) 625-7894 (toll-free)
Email: corporatecompliance@heritagemed.com
Fax: (661) 480-2099
Mail:

Attn: Corporate Compliance Officer
Heritage Provider Network
44469 10th Street West
Lancaster, CA 93534

Non-retaliation statement: Heritage Provider Network and Heritage Victor Valley Medical Group’s code of conduct prohibits any retaliation against any individual for reporting in good-faith a compliance concern.

Corporate Compliance

Heritage Provider Network (HPN) has a tradition of caring for our patients and communities. We must demonstrate consistently that we have a commitment to act with absolute integrity. Unwritten, but certainly understood in our mission statement, is our continual pledge to comply with all federal, state and local regulations. Heritage Victor Valley Medical Group Compliance.

In further demonstration of our commitment, HPN has created a dedicated compliance portal.

CMS Publications

Provider Resources

Attestations and Training

Compliance and OSHA Training

Click this link to access the following training modules 2026 Mandated Compliance Training Modules.

Compliance

  • HPN and CMS Fraud, Waste and Abuse
  • HPN Code of Conduct and CMS General Compliance
  • HIPPA/HITECH
  • Cyber Security Compliance
  • Model of Care
  • Cultural & Linguistic/Disability Sensitivity
  • Injury & Illness Prevention Program
  • Sexual Harassment & Abusive Conduct Prevention

OSHA

  • COVID- 19 Prevention and Tuberculosis
  • Ergonomics
  • Workplace Violence
  • Hazard Communication
  • Blood Borne Pathogens
  • Needle Stick/ Sharps Injury Prevention

Quality Improvement Programs

Select one of the following to download the corresponding document:

Heritage Victor Valley Medical Group composes an annual Quality Improvement Program (QIP) and work plan. The Quality Improvement Program specifies the programs goals, objectives, scope, and organization structure as well as performance standards.

The QIP will monitor and evaluate medical care and services throughout the organization to increase cost-effectiveness. Medical Services, Inpatient Services, Clinical Compliance, Quality Management and contracted Behavioral Health Providers all play an equally important role in accomplishing this goal. Each department at HVVMG is responsible for meeting set performance standards, reviewing processes and procedures, to ensure we provide excellent service to our members and providers.